Privacy

We're committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this section, you'll find information on how and why we collect, store and use personal information to improve our service. You'll also find out how to manage the information that's collected.

What are cookies?

Most websites use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our website to your computer, mobile phone or other device when you visit our website. They allow us to do various things, including tailor the content you see, and ensure the security of your online trading experience.

Cookie types and their use

We use cookies to improve your online trading experience e.g., we use a cookie to remember your username so you don't have to re-type it whenever you sign in. A cookie allows us to remember your previous choices on our site, so you don't have to repeat them on each visit.

Session cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality. Many of the cookies we use are session cookies e.g., they help us to ensure the security of your online trading session and can also keep you signed in while you move between pages or service your account. Our session security cookies are designed to be very difficult to read, change, access or use except by us when you have an active online trading session. They contain no personal information that can be used to identify you.

Persistent cookies

We also use persistent cookies. They last beyond your session and after you have closed your browser. We use them to ensure you have a better experience when you return to the site. Persistent cookies remain on your computer until you choose to remove them. Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies in a few ways e.g., to remember your username for sign in so you don’t have to or to allow us to analyse customer visits to our site. These cookies help us to understand how customers arrive at and use our site so we can improve our online trading service.

First and third party cookies

Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third party cookies.

What if I don't want to accept cookies?

You can choose to restrict or block the cookies set by us or any website through your browser settings. Please note, if you block or restrict cookies on your machine our online trading service may not be able to function correctly. Your browser settings are usually found in the 'options' or 'preferences' menu. The Help function in your browser will show you how to change the settings. We use cookies to provide and maintain a secure environment for your online trading service, to help protect you from fraud however, you can make ‘www.fxopen.co.uk’ a trusted website in your browser settings so that each time you visit, your cookies are automatically enabled for our site.

If your concern is with third party cookies generated by advertisers, you can turn these off by going to the third party’s website and generating a one-off ‘no thank you’ cookie, to stop any further cookies being served to your machine. Remember, for cookie blocking or restrictions, you’ll need to adjust the browser settings on every device you use for internet access.

You can also visit www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You'll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you'll need to refer to your handset manual.